Wrong Hotel, or Full Hotel Name not used
Hawaii is a beautiful destination for millions of people every year, as such there are many hotel chains. The Aqua has 12 different hotels and resorts around Oahu. Calling around to locate your gift’s recipient may cause a delay in delivery. Please try to be as accurate as possible in providing us this information. A list of popular Waikiki Hotels can be found here. If your not sure of the name or address, give us a call, we would be more than happy to help you.
Selecting the wrong delivery area or shipping method
If the wrong delivery area or shipping method is selected during ordering or check out, we will have to contact you to correct any errors.
Errors in selecting the wrong destination information may result in you being over/under charged, and the order will most likely be delayed while we contact you to adjust your total.
Attempting to ship a non-shipping product
Our location is unique, allowing us to offer a wide variety of products from Hawaii and the Pacific Rim. Our location also has special mail restrictions and limitations. As much as we would love to share our rich bounty of tropical fruit with the world, the cost is quite high and spoilage may result from any delays in agricultural inspections.
If you would like a fresh fruit basket expedited to your location please call us, we will make the arrangements if you are willing to cover the high cost of shipping.